The AGENTS screen contains configuration and connectivity status of the server's components:
The "Download Server Logs" button downloads a zip file containing the compressed server logs, including:
hostmanagerlogs, which are different tomcat components.
model9*logs, containing the server application's log.
When deleting archived, backed up and imported data sets using Life cycle management or the a CLI command, the data set might still be visible in the web UI. To update the web UI, the management server performs an automatic synchronization with the storage device every 5 minutes. A "Sync With Storage" button is available in the AGENTS screen to initiate the process on demand. This action requires “admin” permission. A message is displayed in the AGENTS page when the action is completed.
When reporting a Model9 issue, please attach the following logs: